Returns & Exchanges
At KADA, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn items with original tags. Our goal is to ensure your wardrobe reflects your style perfectly through easy returns and exchanges.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all garment tags are attached and the items are in their original condition.
Label and Ship
Print the prepaid shipping label provided via email, attach it securely to your package, and drop it off at any authorized courier location.
Receive Your Refund
Once our team inspects your return, we will process your refund to the original payment method or issue store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing